Reason Why Advertising vs "Image" Advertising
At the beginning of XXI century, companies take extreme care when
formu¬lating and executing sales promotions and advertising campaign.
In some emerging markets, advertising efforts can raise eyebrows if
companies appear to be exploiting regulatory loopholes and lack of
consumer resistance to intrusion. Advertising is defined as any
sponsored, paid message that is communicated in a nonpersonal way. Some
advertising messages are designed to communicate with persons in a
single country or market area. Some advertising campaigns are created
for audiences across several country markets such as Europe or Latin
America, and can be defined as messages whose art, copy, headlines,
photographs, tag lines, and other elements have been developed
expressly for their worldwide suitabil¬ity.
Advertising has a great influence on the society as it is often
designed to add psychological value to a product or brand, it plays a
more important communications role in marketing consumer products than
in marketing industrial products. Advertising can control the
circulation of ideas about a particular product.
Frequently purchased, low-cost products generally require heavy
advertising support to remind consumers about the product. Not
surprisingly, consumer products companies top the list of big
advertising spenders. IBM, Tesco, M&S just a few of the
companies with significant advertising expendi¬tures.
The message of advertisement must be encoded, conveyed via the
appropriate channels, and decoded by the customer-receiver.
Communication takes place only when meaning is transferred. Three main
difficulties can compromise an organization's attempt to com¬municate
with customers: (1) the message may not get through to the intended
recipient. This problem may be the result of an advertiser's lack of
knowledge about appropriate media for reaching certain types of
audiences. For example, the effectiveness of television.
(2) The message may reach the target audience and may be understood but
still
may not induce the recipient to take the action desired by the sender.
This could
result from a lack of cultural knowledge about a target audience. (3)
The effectiveness of the message can be impaired by "noise" which means
external influence such as competitive advertising, other sales
personnel, and confusion at the receiving end. These factors can
detract from the ultimate effectiveness of the communication.
Before the WWII period, David Ogilvy was one of the most well-known
persons in advertising industry. His work and ideas of David Ogilvy was
influenced by such famous figures as John Caples Claude Hopkins, and
Raymond Rubicam. He foresaw new trends in advertising and emphasized
the importance of salesman-ship-in-print philosophy before Albert
Lasker. He wrote: "You have only 30 seconds [in a TV commercial]. If
you grab attention in the first frame with a visual surprise, you stand
a better chance of holding the viewer. People screen out a lot of
commercials because they open with something dull ... " When you
advertise fire-extinguishers, open with the fire." (Ogilvy 1985, cited
"Advertising" 2004).
In the post-war period, two main forms of advertising, "image" and
"reason why" advertising appeared. Both types have some advantages and
disadvantages. In general, it is possible to say that image and "reason
why" advertising are used by the companies to deliver different
messages to their target audience.
"Reason why" advertising school combines the features of two different
philosophies: "Rational" advertising and "Unique Selling Proposition".
The rationale means that people are motivated and persuaded to buy the
products. Obviously, this approach does not take cultural
considerations into account. The advertising appeal is the
communications approach that relates to the motives of the target
audience. For example, ads based on a rational approach depend on logic
and speak to the audience's intellect. Ads using an emotional approach
appeal to the heart of the intended audience. In other words, some ads
use a knowledge-based appeal whereas others appeal to feelings. Unique
Selling Proposition is the promise or claim that captures the reason
for buying the product or the benefit that ownership confers.
Because products are frequently at different stages in their life cycle
in various national markets, and because of cultural, social, and
economic dif¬ferences that exist in those markets, the most effective
appeal or selling proposition for a product may vary from market to
market. Rosser Reeves, the top account man at Ted Bates and
representative of "reson-why" school created a well-known phrase
"Unique Selling Proposition". This took place in the mid of 1950s, and
since that time has been widely used by advertising professionals.
"Unique Selling Proposition" means that "promoting one key feature and
benefit of any brand for years and years and years would cut through
the clutter of advertising and build an unassailable position in the
consumer's mind" (unique selling proposition - debunked!, 2003). Today,
unique selling proposition method of advertising does not work well.
According to Reeves the aim of this method is "getting a message into
the heads of most people at the lowest possible cost" (Rothenberg,
2005). As an example of Reeves successful slogans is "Wonder Bread
helps build strong bodies 12 ways," publicly boasted how one client
spent $86.4 million in 10 years "on one piece of my copy." (cited
Rothenberg, 2005).
The audience of "Reason why" advertising is uneducated but not stupid
people. For this reason, it appeals to logic of a potential consumer.
The gurus of "Reason why" advertising are John E. Powers, John E.
Kennedy and Albert Lasker, Claude Hopkins, and Rosser Reeves. "Copy"
was the technique created by John E. Kennedy and also called
"Salesmanship-In-Print". "Kennedy's experience with The Regal Shoe
Company, Post Grape Nuts, Postum Coffee, and Dr. Shoop's Family
Medicine Co. proved beyond a shadow of a doubt that he truly had
isolated that fundamental concept" (Reason-why advertising, 2005).
To evaluate the response of a "reason-why" advertising campaign
quantitative research is used. Also, coupons, samples, advertise sales
and measure the response help the company to reach its target audience
and increase sales. The armory of communication techniques at the
organization's dis¬posal, which might be used singly or in combination,
can be blended together into an effective and persuasive communications
mix. Zealotry, which implies, according to Bob Garfield, knowable and
formulaic, plays a crucial role in "Reason why" advertising.
In contrast, "image" advertising school is designed to enhance the
public's perception of a company, create goodwill, or announce a major
change such as a merger or acquisition. It is based on emotional and
aesthetic appeal and ahs an impact on consumers' imagination. The main
figures which played a significant role in "image" advertising school
developmentwere Helen Lansdowne Resor, Earnest Elmo Calkins, Theodore
MacManus, Bill Bernbach, Mary Wells Lawrence.
Bill Bernbach is considered the "creator" of "image" advertising.
According to Bernbach the main concepts of this type include: "1.
appeal to the heart instead of the head, reach people through their
feelings; 2. Soyez Différent (Be Different), 3. Be Relevant, 4.
Advertising is an intrinsic part of the product!, 5. Be Credible!, 6.
Advertising is not a science, it's an art!, 7.Don't be a follower, be a
leader!, 8, 9. Be Provocative and Take a stand. (Top Ten people, 1996).
The good example of image advertising is the Boeing ads which were part
of a European print cam¬paign launched in 1997 to enhance Boeing's
image by raising awareness of the num¬ber of jobs the company created
locally. Following the merger of Daimler and Chrysler in the fall of
1998, a series of full-page print ads announced the formation of the
new company. Global companies frequently utilize image advertising in
an effort to present themselves as good corporate citizens in foreign
countries.
In contrast to "reason why" advertising "image" advertising can be used
"for large, widely known companies, but it's not a cost-effective
technique for smaller companies without widespread name recognition"
(Moses, 2005). In his article, Moses explains that "reason why"
advertising (he calls it informative) should be used by smaller
companies. The ads of this type allow the company to put "specific
information about their products and services, the benefits of buying
their products and perhaps even a little about the company" (Moses,
2005).
Effective image advertising requires developing different presentations
of the product's appeal or selling proposition. In other words, there
can be differences between what one says and how one says it. Many
alternatives are available including straight sell, scientific
evidence, demonstration, comparison, testimonial, slice of life,
animation, fantasy, and dramatization.
John O'Toole defined the big idea as a flash of insight that
synthesizes the purpose of the strategy, joins the product benefit with
consumer desire in a fresh, involving way, brings the subject to life,
and makes the reader or audience stop, look, and listen (McDonald,
Christopher, 2003).
Taking into account the information mentioned above and the development
of each type it is possible to say that there is no universal type for
all products. Today, "reason-why" and "image" advertising are used for
promotion different categories of products trying to find the best way
to reach their audience. For instance, "reason-why" advertising is
usually used for pharmaceuticals, technology and packaged goods
campaigns. The responsibility for deciding on the appeal, the selling
proposition, and the appropriate execution lies with creative.
Nevertheless, this type of advertising gives lower response with
cosmetics, clothing and cigarettes. The visual presentation of an
advertisement is more important than logic zealotry-like message. Also,
some forms of visual presentation are universally understood. Revlon,
for example, has used a French producer to develop television
commercials in English and Spanish for use in international markets.
These commercials are filmed in Parisian settings but commu¬nicate the
universal appeals and specific benefits of Revlon products. By
producing its ads in France, Revlon obtains effective television
commercials at a much lower cost than it would have paid for
commercials produced in the United States.
PepsiCo has used four basic commercials to communicate its advertising
themes. The basic setting of young people having fun at a party or on a
beach has been adapted to reflect the general physical environment and
racial characteristics of North America, South America, Europe, Africa,
and Asia. The music in these commercials has also been adapted to suit
regional tastes. Other examples of image advertising include Nokia's
pur¬chase of full-page newspaper ads to congratulate Florida for
winning the 1997 Sugar Bowl. The ads also mentioned the Nokia
Sweepstakes, which featured a million-dollar prize if a contestant
could throw a football through an inflated cellular phone at a distance
of about ten yards.
Of course, the success of this approach will depend in part on avoiding
unintended ambiguity in the ad copy. Then again, in some situations, ad
copy must be translated into the local lan¬guage. Translating copy has
been the subject of great debate in advertising circles. Advertising
slogans often present the most difficult translation problems. The
chal¬lenge of encoding and decoding slogans and tag lines in different
national and cul¬tural contexts can lead to unintentional errors.
Virgin Airlines represents an example of "reason why" advertising.
Japanese car marketers create a public relations campaign designed to
convince Clinton that new taxes will not bring benefits neither to
Japanese exporters nor the USA.
To conclude, half a century experience of advertising prove the fact
that both "reason-why" and "image" type of advertising are usefully
tools to build the bridge between audience and a marketer. They are
used for different products to create temporal and worldly, and an
image, powerful and lasting effect.
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