Well, first of all Advertising tells
people about the products and services. Advertising informs consumers
about the existence and benefits of products and services, and attempts
to persuade them to buy them. The best form of advertising is probably
word-of-mouth advertising, which occurs when people tell their friends
about the benefits of products or services that they have purchased.
Yet virtually no providers of goods or services rely on this alone, but
use paid advertising instead. Indeed, many organizations also use
institutional or prestige advertising, which is designed to build up
their reputation rather than to sell particular products.
In this context let me remind you that a wise man
once said, "The person who saves money by not advertising is like the
man who stops the clock to save time." In today's fast-paced, high-tech
age, businesses have to use some form of advertising to make prospects
aware of their products and services.
It a matter of common knowledge, that even a
famous company like Coca-Cola continually spends money on advertising
to support recognition of their products. In 1986 Coca-Cola spent over
$100 million to keep its name at the first page of public's eye. So the
question isn't whether or not you can afford to advertise, you simply
must if you want your business to succeed. Advertising is an investment
in your business's future. And like any investment, it's important to
find out as much as you can before you make a decision.
Although large companies could easily set up their
own advertising departments, write their own advertisements, and buy
media space themselves, they tend to use the services of large
advertising agencies. These are likely to have more resources, and more
knowledge about all aspects of advertising and advertising media than a
single company. The most talented advertising people generally prefer
to work for agencies rather then individual companies as this gives
them the chance to work on a variety of advertising accounts (contracts
to advertise products or services). It is also easier for a
dissatisfied company to give its account to another agency than it
would be to fire its own advertising staff.
The client company generally gives the advertising
agency an agreed budget; a statement of the objectives of the
advertising campaign, known as a brief; and an overall advertising
strategy concerning the message to be communicated to the target
customers. The agency creates advertisements and develops a media plan
specifying which media - newspapers, magazines, radio, television,
cinema, posters, mail, a sandwich board man (the cheapest one), any
kind of sponsorship & etc. - will be used and in which
proportions. (On television and radio, ads are often known as
commercials.)
The agency's media planners have to decide what
percentage of the target market they want to reach (how many people
will be exposed to the ads) and the number of times they are likely to
see them. Advertising people talk about frequency or 'OTS'
(opportunities to see) and the threshold effect - the point at which
advertising becomes effective. The choice of advertising media is
generally strongly influenced by the comparative cost of reaching 1,000
members of the target audience, the cost per thousand (often
abbreviated to CPM, using the Roman numeral for 1,000). The timing of
advertising campaigns depends on factors such as purchasing frequency
and buyer turnover (new buyers entering the market).
How advertising differs from other outside
purchases. It is intended to add value to the product after
manufacture, by increasing the consumer's perception of its value.
It cannot be equated with the raw materials that
go into a product. There is a great difference between them:
Buying specification – In Adv. it is broad and
subjective; Raw Mat. – detailed and objective.
Correct amount to buy – In Adv. it is not known;
Raw materials – exactly known.
Now I feel like saying about advertising
expenditure. Advertising is a much more important cost ingredient in
some markets than in others. Based on numbers from the USA, which
accounts for over 50% of world advertising expenditure, toys have the
highest ratio of advertising spending to sales, followed by cosmetics
and pharmaceuticals. Car and office-equipment manufacturers both spend
quite large absolute sums of money on advertising.
“I know that half of my advertising budget is
wasted, but I am not sure which half” - is a comment that was made many
years ago and has now passed into advertising folklore. Accountants
particularly enjoy repeating it.
- How much to spend on advertising is always
problematic. Some companies use the comparative-parity method - they
simply match their competitors' spending, thereby avoiding advertising
wars. Others set their ad budget at a certain percentage of current
sales revenue. But both these methods disregard the fact that increased
ad spending can increase current sales. On the other hand, excessive
advertising is counter-productive because after too many exposures
people tend to stop noticing ads or begin to find them irritating.
As soon as every company, which aim is to get
successes on the market spends a certain amount of money on
advertising, it has come under the watchful eye of many critics. Most
of their disapproval centers around several complaints, which have, in
some cases, lead to regulation.
- One common complaint concerns the high cost
of-advertising, which many believe causes higher product prices. Many
critics overlook the fact that advertising helps develop a mass market
for products, which in turn reduces the unit price.
- Another common complaint is that much
advertising is offensive or in poor taste. For example, many people
find it offensive to hear commercials about personal problems.
- Many critics accuse advertising of sometimes
being false and misleading. Most people agree that advertising should
be allowed a certain degree of puffery or legitimate artistic license.
- Finally, some critics charge that advertising
programs people to buy the things they don’t need at all, to purchase
merchandise they cannot afford and often really do not need. True but
only to a degree. As Abraham Maslow claimed, our wants and needs are
never completely fulfilled. Thus, it is human nature to work harder for
the money to purchase those things that make life more comfortable.
The criticism that has been leveled at advertising
through the years has led to regulation for the industry. There are two
types of regulation in advertising: self-regulation and government
regulation.
Self-regulation is a healthy attempt by the
advertising industry to keep its act clean and to avoid further
government regulation.
Government regulation of the advertising industry
is controlled by the Federal Trade Commission (FTC). Its
responsibility is to protect consumers from unfair and deceptive
advertising practices.
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